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how can i unfreeze my mp4?

hi i have a 16gb mp4 touch screen it froze yesterday and doesnt turn on...just says loading with welcome pic on it...how to i unfreeze it? i used rst button but didnt help...

jess
January 2010
Try removing the battery if it has one or keep the on/off button pressed for at least 60 seconds that might work. Good luck

AB Hassan
February 2010

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