Reset Procedure IW509 NZ Eco (Intuitive) F & P Wasing Machine?

I have a IW509 NZ Eco (Intuitive) Washing Machine - it's a Phase 5 IWECO - "Life Cycles" is the bottom right hand button on the top panel...

The machine has recently had a new LCD Screen fitted & its performance since then has been sporadic to say the very least...

It's latest trick is to start up & just sit there with the "Sensing" "Water Level" light flashing & thats as far as it gets through the wash cycle...

Is someone able to give the the reset procedure for this type of machine - I was told it should be to hold the "Fabric Care" button down for 4 seconds & then whilst holding the "Fabric Care" button down to hit "Power" & this should reset the machine but it doesn't appear to do anything apart from turn the machine off...

The shop I bought the machine off is closed until the 11th of Jan...

I am based in New Zealand if that is of any use...

Cheers