While you wait for answers, we may have found some information which could help you.
Click here for Fridge Freezer Not Cold AnymoreBosch intelligent frost free 44?
Ice forming on outside of freezer?
HOW TO Repair Fridge PurifAir Starter Kit?
How do I mend my fridge/freezer?
Bosch KUR15A50GB fridge collects water?
Freezer builds condensation and freezes?