Samsung smart wash error HE2?

its a service code to say the heater has failed.
Power off, remove back cover. Heater is located at bottom of drum. Disconnect wiring, undo central mounting nut and prise it out of its rubber seal - may require some effort. Replace heater, use sealant when refitting rubber seal.
Check out this site for spares : www.4directelectricals.co.uk
Check out this site for info: www.2ndwave.co.uk/manual.html

nyg
June 2010