Mend > Cars

Problem if bought car from a dealer?

I was just wanting to know if i would have a problem in trying to get my dashboard fixed (04 Scenic) through Renault if i bought the car from a dealer and not through a Renault dealer? Bought it through Evans Halshaw two years ago. I am going to give Renault CS a ring tomorrow to see if they can resolve the problem coz i dont have £300 - £600 pounds to fork out when it is clearly a manufacturing problem. Going away soon and i will need to know how fast i am going and how much petrol i have in coz at the minute it is telling me i have 9560 miles till i need to fill up! Well thats when it come back on

Kerry
September 2009

Renault Renault 04 Scenic Vehicles, Cars Fixed Scenic Renault

Watch BBC Watchdog on Thursday 8th October at 8:00 pm.

Whoops, I meant October not September.......

You'll see my 2004 Scenic dashboard fault featured.
We're finally getting somewhere with this one.

Paul
October 2009

Watch BBC Watchdog on Thursday 8th September at 8:00 pm.
You'll see my 2004 Scenic dashboard fault featured.
We're finally getting somewhere with this one.

Paul
October 2009

The Renault scenic dash failure is a very common problem.

I was fobbed off by Renault customer services have now contacted trading standards & BBC Watchdog.

I have been contacted today by a BBC researcher for Watchdog. They are investigating due the the high number of Renault customers with the same fault.

Please take the time to write to Watchdog explaining your situation. With a bit of luck, Renault will be looking for a book to put down their pants and a tissue to remove the egg stains from their face......

Paul
September 2009

They have so many "bad" dashboards they're making a mint replacing them at £700 a time... I think they're clean out of goodwill.

Check this answer of yesterday...

http://www.howtomendit.com/answers.php?id=276071

Good luck...

Peccavi
September 2009

I wish you luck, Kerry but I've a feeling that you won't get anywhere - all warranties have gone, unfortunately. Renault may consider a small goodwill payment, but I doubt it.

John
September 2009