Here is a good place to start:
http://www.diynot.com/forums
I got there googling on "servis m3010w" - apparently your problem is easy to fix as "water not going in/out" is listed as one of the few things you can diy.
I just replaced a part in the drive train of my washer using only data from diy sites
GrimJack
Rodger Coghlan
February 2006