Sorry to be rude. But Gerry how on earth are you going to advise over the phone. I install the Scantronic 9651 every day of the week. Kindly explain how you intend changing the programming options over the phone. Andy if you know the engineering code give me a call. If you dont, the panel can be crashed back to user default codes, but this is not something someone inexperienced should ever do.
Regards
J 07842 480037
J
July 2009