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How can I fix my Neff washing machine V4380X0GB?

My washing machine does the anticlockwise motions but not clockwise on all cycles but it won't do the spin cycle at all but I think this is cause it starts clockwise (this is a guess for the spin cycle). The carbon brushes are fine and when it tries to go clockwise it clicks three times and then stalls. Please help

Kate
July 2009
NeffHousehold Appliances, Washing MachinesCycles Spin Cycle

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