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Samsung Big Wash model B1215J does not drain?

The drain option does not drain water at all when I select the drain option it just goes to "end" indicating that it has finished whilst the water is still in the machine. Please help, somebody

Nathi
June 2009
It's probably a bit late but this is probably because some small clothing item has moved into the outer drum and is now blocking the drain-exit from the outer drum.
You might try removing the large (4cm diameter) pipe from the bottom of the plastic outer drum (leading to the pump) and checking if you can fish it out. However, you'll probably find you have to place the machine on its side to do this and the item blocking the drain hole may thus fall back in when you tip it. So if possible try not to tip the machine over too much (and be gentle) when you do this.
It's actually very quick and easy.

Clint
December 2010

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