1, Try lifting the lid with the power off and checking that the macerator cage is clear of debris.
and clean out the box and try it again.
2, operate the machine with discharge into a bucket or aqua vac to see if it's flushing and pumping properly, if it is its the pipe work.
3, If the machine functions correctly and pumps away then look to the WC cistern and change the flush.
Muncher
November 2014