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Mend Sony DVP-C660 Error Code Model

What does error code E 27 00 on a Sony DVD player mean?

It's a model DVP-C660, 5-disc changer. The tray won't open, the discs won't play, and we get error code E 27 00. Sony's website said to unplug the unit for 30 seconds, then plug it back in, but that didn't help.

Gail & Steve
March 2009
SonySony DVP-C660Video, DVD PlayersError Code Model

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Sony DVP-C660 Error E 27 00 - Tray Wont Open