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Mend Creative Zen MP3 Player Reset

its completely frozen!?

when i turn on my zen sometimes lets me choose a song then itll say that its playing and freeze then when i try to switch the song, the light will turn on but nothing happens. The reset button thing doesnt work either because everytime i try to do it, it will reboot then do the same thing over again. Do i need a new one?

heather
January 2009
CreativeCreative ZenAudio, MP3 PlayersCreative Zen MP3 Player Reset

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Creative Zen Frozen - Fixes & Replacement?