Hello Susan
I know how you feel. Your description exactly fits what happened to me a couple of days ago. I've been on the Tom Tom website, and plugged in via the USB, to get new maps downloadeed, but my Tom Tom refuses to communicate with the PC so I seem to be stuffed for the minute. I have now sent a message to the Tom Tom website asking for their help. I will let you know if I get any joy.
Arthur
Arthur Axtell
December 2008