how do i open my Ariston AWD 1200 washing machine door that wont open?

did you finally get your machine open? My machine has eaten a load of washing. the door lock light stays on, the cycle is finished, and the door won't open. How did you resolve this? I can't say I am impressed with this machine and wouldn't recommend it, I am waiting until it is old enough so I have an excuse to replace it. It is the second machine I got, the first one had a smashed concrete ring around the door when it was delivered and I tried to get dealer to replace it with a different brand but he wouldn't.

margaret
April 2006

Good luck with your machine. I have an Ariston washing machine and the quality is not what I expected from a so called Quality European appliance. I have found the customer service poeple rather pathetic to. I'm trying to let as many people as Ican know that I'm not happy.

Maureen
November 2005