Our Daewoo FRS-U20IDS side by side American fridge freezer has been playing up and I have been very interested to see that many others have had the same problem. Food on the top shelf was defrosting although the lower stuff seemed ok. This had been happening for a couple of weeks and unfortunately we then went on holiday so could do nothing at the time. On returning from hols we found a new problem - the puddles of water as reported by others.
We unplugged and took the inside of freezer apart (fridge is ok) and found, as others had, the drainage hole at the bottom was frozen in a block of ice and water was overflowing from here and running out the bottom of the freezer, creating puddles. We defrosted all with hairdryer etc. Plugged back in and seemed working fine. For two days...
All apart again and finally sussed the cause of it all - the fan at the top seems to have an intermittent fault (surprised it with tester and found it sometimes works and other times doesn't! Eventually managed to catch it out as in there was power to the fan but the fan wouldn't turn - note that you need to keep finger on door switch whilst testing for 13v power supply to fan motor.)
So...it would appear that the fan has not been circulating the cold air to keep freezer cool at the top as well as bottom so things defrost, moisture runs down to bottom where it freezes, clogging up the drain etc and causing overflow situation.
Today I am ordering a new fan motor (from Daewoo, £39,99 plus postage) and we hope that will solve the problem. We were also going to replace the left side air sensor behind the blue vent and the sensor/thermostat at the back. However, it would appear you have to take the back off the freezer to do this and just a look at the way that is fixed on tells us it will not end well if we have to peel it all apart. It sure won't go back on like it comes off! This will be a last resort thing...
It isn't just Daewoo fridge freezers either. Our first was a Samsung and it broke down, lost its gas, after 13 months. It was beyond repair! Unimpressed and not sure if I would ever buy a combination unit again. This is not progress and I have already bought a small under counter freezer for emergencies. The beer fridge is currently stuffed full of food. It is all very inconvenient and stressful as we cannot keep shelling out for new kitchen appliances every few months.
Maysie
November 2015