your sashes have dropped,take glass back out ot your openers,place a glass packer on the hinge side at bottom,put glass back in and place a packer in top on lock side,try opening and closing window whilst holding glass,if it catches place another packer at top lock side and try and open and close,when it opens and closes without catching fit beads and jobs done.hope this helps
shaun www.sdwupvcrepair.co.uk
October 2008