Hi I would say your machine's brushes are done. This has happened to me twice before. You just need new brushes. I don't think they are too expensive, maybe £10 - £20. Then the cost of fitting them. My husband fitted mine and it's not too difficult. Brushes tend to wear out over a long period of time or because you are putting too big of a load into your machine causing your machine to work extra hard. Hope this helps.
Rona.
September 2008