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How can I fix my Visioneer Scanner 4400?

I bought it from ebay and when it arrived there was a part loose - a strip of mirrored metal. I'm guessing it's essential as nothing is scanning, all just looks black. Is there anyway I can fix it back on to somewhere?
Gemma

Gemma
September 2008
That's ok my love I got my money back but would still like to fix it if possible!! But very helpful, thanks!

Gemma
September 2008
And yet another E Bay sucker.

Joey
September 2008
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