Hi sharon, take off the plinth, take off the black inspection cover and look inside with a torch.If there is water in the base, turn off the power and drain off the water with a sponge.This will reset the machine.If with use, the base keeps filling with water, it may be a sump leak which may mean scrapping it.Try water in the base first. Hope this helps.All the best
FOXY
September 2008