The toilet is filling with water and draining extremely slowly when flushed and there are bits of paper still left in there. I am trying to get the lid off and with previous toilets I have just unscrewed the ring around the flushing button but this doesn't seem to want to come undone. Any ideas of what the problem would be and how to get the lid off
I failed the intelligence test too - and I'm an engineer and designer. Now I know to push one button down and lift the second while the first is down. Thanks for posting this info.
Glurtnurgler
July 2014
Had the same problem this morning, flush would not stop and both buttons were jammed down.
I used the plastic sheet technique inserting around the buttons it helped me prise them back up.
It would seem that the flush buttons need to be floating in their assembly to stop this jamming.
Do Stylus employ the same method of connection or have they changed the design to stop this obvious fault on their new cisterns.
Robert WA
June 2013
Thanks for the hint.....I cut up a plastic bottle to make the tube....worked a treat....
Karen
April 2013
The engineering idiot who designed this lid securing method should be banned from ever designing anything again.
Ross
November 2012
OMG I am an engineer and it took me longer than any good housewife to find this answer!
Thanks everyone now I can sleep in peace after my wife's nocturnal ablutions.
Mike McBain
October 2012
why redesign the wheel !! a screw indeed !!!! CARoMA !!!! ARRGHHHHH
MRT
September 2012
I have finally found a proper answer to the same questions. I thought I was daily an intelligence test as well. A degree in engineering does not help.
Thanks for the assistance.
Glenn
May 2012
thanks - a big help
the czech
November 2011
Thanks guy's-girls, this had me stunped and like most was about to call a plumber. New home new ideas will pass this one onto Wilson Homes Tasmania.
Steve
September 2011
The clear plastic trick worked for us. Thanks very much Bruce!
Mark
August 2011
thanks what a relief now the wife will let me be!!!!!
Jim
August 2011
Trouble with the screwdriver trick is that you can break the clips that prevent the buttons from coming out. A better idea is to cut a 10cm x 4cm piece of clear flexible plastic like from a shirt box, make a cylidrical shape and slide it down around the 2 buttons - push one down first. This releases the button clips and the buttons can be just pulled out.
Bruce
January 2011
Thanks I've been looking for a couple of weeks trying to work out how to get the lid off (2 weeks to get the lid off for a 3 min repair Doh :) )
Kevin Thompson
December 2010
Thanks Guys. We had the same problem and worked for ages trying to get the lid off. As they say, knowledge is power!!
Rob
November 2010
Thank you -
Rose
April 2010
Thank goodness for your answers! We had the same problem over Easter and were not willing to call an emergency plumber, we thought the problem would be easy to correct (which it was) but had so much trouble working out how to get the lid off! Simple once you have been told how. Thank you.
Paddy
April 2010
These answers worked for us - thank you!
Kylie and Nick
March 2010
Len is absolutely. Pop up the two flush buttons and there is a big screw to undo then the top comes off.
Had the same problem after I bought it and was sure that getting the top off was some sort of perverse intelligent test. I had to ask Stylus
Ian
Ian
May 2009
If the ring surround doesn't unscrew, then you can try to lever up the two flushing buttons with a fine blade screwdriver.
They may be a push fit on two plastic posts. Once off, they reveal a screw between them. Release this to remove the cistern lid. Make a note of the position of the buttons as they only fit one way round.
howtomendit.com for free repair help, information and advice.
Try fixfault.com to fix toilets.