I'm getting your questions just fine, so just keep posting new ones like you've been doing. It's a strange web site, so i don't really know about adding to questions either.
Ok. The status is definitely your problem with departments. that dept with the zeros has been told not to accept any payment at all, so this should sort it.
Turn key to Z/PGM mode
17
X/TM (may be called @/TIME or @/FOR)
Now press the bad dept button
SUBTOTAL
Now turn to REG mode and try it.
Mark
August 2008