I had the same problem this week.
I removed the lid by pushing the middle button fully down, which enabled me to then pull out the outer button followed by the middle button. Remove centre screw and then remove lid.
You can then adjust the amount of water that enters the cistern by adjusting the height of the right hand valve by turning the plastic screw on top of the whole valve. Turn the screw anticlockwise to lower the water level following the next flush. Good luck
ColinW
November 2008