How can i fix the jammed disc drive in my JVC th-m505 DVD player?

I CONTACTED JVC ABOUT THIS VERY PROBLEM . THEIR SUGGESTION WAS " PUSH STOP AND EJECT FOR DISC # 1 AT THE SAME TIME" OR REMOVE POWER FOR 24 HRS AND THEN TRY TO REAPPLY POWER AND GO FROM THERE. I ALREADY HAD 2 DIFFERENT UNITS WITH THE SAME PROBLEM, THEY SAID THERE WERE NO RECALLS ,THIS ONE IS JUST BACK FROM FACTORY REPAIR SERVICE , THEY SAID THE REALIGNED THE TRAYS AND CHARGED ME $100.00... HOPE IT WORKS

DAVE
September 2005