Mend > Baths and Showers

Aqualisa Axis Digital shower stopped working?

Hi

I have an Aqualisa Axis Digital shower, it's the exposed model and is fed from a tank in the loft. My Girlfriend hit the stop/start button by accident whilst she was having a shower this morning, she turned the shower straight back on again and the water immediately came out cold so she finished her shower and turned it off. I then got in about 10 mins later, tried to turn the shower on but there is absolutely nothing happening - No lights, No water, No noise, nothing at all!

Any advice would be much appreciated. Thanks

Darren Scott
May 2008

Aqualisa Aqualisa Axis Digital Bathroom Appliances, Baths and Showers Shower Aqualisa Digital

Hi,
You should have a isolation switch to your shower to isolate the power supply.
Switch it off, wait 30 seconds and then switch supply back on, this should reboot the system

Regards

Rich
(Get fresh shower services Ltd)

Rich
May 2010

Sounds like the fuse to me.
By the way, does anyone else have the problem with their Axis that when taking it apart to clean, it doesn't go back together properly and the pressure is then lost?

The problem appears to be down to the black rubber spiky part not going back into the holes as snugly as it originally was meaning that the water flows around the spikes instead of through them.

Any help greatly appreciated.

Jasper
April 2010

Hi Darren,
If It Is not the fuse, please give Aqualisa Customer Service a call on 01959560000.
Note It has a 5year p&p Guarantee.

Bernard
May 2008

did you find out what the problem was as I have the same problem??

Peter
May 2008

HAS THE FUSE TRIPPED?, THE PROCESSOR BOX HAS A POWER SUPPLY TO IT, IT MAY HAVE BLOWN THE FUSE, IF THIS IS NOT THE CASE, PHONE NATIONAL SHOWER SPARES, WHO MAY BE ABLE TO HELP. 0845 126 4141

GARY
May 2008