Andrew - I managed to fix our FC220 with a little dodge. Near the front (left-hand) end of the small spring there is a screw (fairly large head) with an earth tag attached to it. You need to twist one end of the small spring slightly, with a pair of pliers, so that the two end loops of the spring are at an angle of preferably about 90 degrees to each other. Unscrew the earth tag screw carefully. By stretching the small spring slightly you should be able to slide the forward end loop on to the screw and then replace the earth tag as well and then relace the screw. Then put the rear sping loop on the tiny lug which forms part of the short white plastic arm with a much bigger spring under it. With a bit of careful fiddling you can get the spring back into place so it runs over the small flanged plastic collar on the thin steel roller and holds down the roller so that the paper is pulled through. This has worked for us so it may be worth a try if it's the same problem - we find we have to have a stack of about 15-20 sheets in the feed tray for satisfactory working, but better that than throwing it in the skip. Jeff
Jeff Lee
May 2008