Hi Michele
Servis washing machines originally came from Darlaston in the West Midlands, they were taken over from an Italian company called Merloni and that is what your appliance is.
Understanding your problem I fail to understand why they have to take it away and why the fail to carry out an effective repair.
It is very well changing the bearings over and over again however the drum support may not have been changed giving rise to the original fault; as it is still under a guarantee my advice is to complain the repairers have failed you and you expect the outer drum and inner drum including drum support be replaced.
Off the record you must consider at any time you may have overloaded the appliance which does have an effect on the outcome.
Regards
Julian
Julian
May 2008