haven't got an answer for you seems like samsung is just a crap product as my dvd in the home theater I bought packed it in 14 months after I bought it .I took it back to where I got it they dont repair them there ,sent me to a place they got things repaired was gunna cost me $175 to fix which I thought was extreme.Got onto samsung they couldnt do a thing because it was 2 months out of warranty....so,probably the answer is not to buy that brand again as I certainly wont be
Steve townsville
December 2009