I have a suggestion that maybe you could try(or maybe have already). When you go to print a page from the internet, highlight(click on the text and drag to the end of last text) all that you want to print, even if it is the whole page. Then go to File menu(in your web browser) and select print. When this box comes up make sure your printer is selected or highlighted in the box. Also, in the page range box click on the circle by the Selection choice. This tells the printer to print what you have highlighted on the interenet page. You may want to try uninstalling your printer software and drivers and reinstalling with a different PCL number if this does not help. Hope this gets you going.
mike
April 2008