Try unplugging the power cord from the wall socket for a few minutes. Mine has done this with a dvd in it and I unplugged it for 30 seconds and it opened up after I plugged it back in. GOOD LUCK!!!
T. L. Harmon
March 2008
I can answer this question...
How do I fix my DVD Player, when the door won't open?
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Try fixfault.com to fix dvd players.