Before going for the pump first check the switch
to see if " central heating plus hot water " has been
selected .
A generic Grundfos manual is available from :
www.screwfix.com/sfd/i/cat/pdfs/01/p3983301.pdf .
With Grundfos UPS 15-50x18 there are no
isolating valves and access is via a central screw.
Putting a little "Fairy Liquid" or similar washing up
liquid into the hole softens the water and has a
beneficial lubricating effect , perhaps more so than
bashing the pump.
Philip
December 2009