No satellite signal is being received?

have freeview violent storm last night and no signal this morning help please

Heather
August 2013

I had a good signal and good quality level (at least 50% on each bar). But some channels would still show "no sat signal".

Taking the connector off the LMB and pointing the cable downwards, loads of water dropped out. Plus, the signal wire (the middle bit) was broken. Cutting the cable back by 4 inches, the outer ground copper turned from black to copper colour. Re-made the connection, all now perfect. The moral of the story is check the cable to LMB for water penetration, even though a good signal strength might be showing.

cumbrian george
June 2008

Could be: Dish alignment, LNB bad, LNB connector loose, coax cable bad, STB connector loose, STB broken. There is no way of telling remotely which of those it is. About the only DIY you can do is check the coax connector at the STB. Power disconnected first. NOT just off - DISCONNECTED.

If you are on Sky they would do a repair for about £65 last time I looked.

t
February 2008