Mend > Refrigerators

samsung fridge freezer american style?

I have an intermittent noise coming from the fridge side of the unit (not the freezer side)Sounds like a low burring.Not sure if it is fan noise or something more sinister.The noise is becoming more and more regular.Bought the fridge 3 years ago from Comet. Noted some other problems posted on your website about faulty fans, is this a common problem with this unit.
Thanks

dannie
February 2008

Samsung Kitchen Appliances, Refrigerators Fridge Freezer American

call samsung on 08009880123 this problem was documented on BBC watchdog. Samsung have extended the warranty to 5 years. Call them.

Alan
June 2009

It is a known design problem, and thanks to the BBC's Watchdog programme, Samsung have now offered free callout and repair to any RS21-series fridge-freezer for a period of FIVE years from date of purchase. Call Samsung customer service on 0800-9880123 to book a visit. I've just received this info from Comet, but have not had the repair done yet. Also see the Watchdog website at http://www.bbc.co.uk/consumer/tv_and_radio/watchdog/reports/consumer_goods/consumer_20080407.shtml for more details.

sid
July 2008

u will need to replace defrost sensor and fan motor can get them both from www.reconwarehouse.co.uk

bob
February 2008