The drum is tilted forward so that the bottom rear pulley bangs on back panel during spinning. Drum suspension has one spring either side, should there be a third at front or back, no sign of one.
possibly a problem with the dampers - look at the lower part of drum. they look like a pair of shock absorbers, sounds like one has jumped out of its mountings
Check out this site for spares : www.4directelectricals.co.uk
Check out this site for info: www.2ndwave.co.uk/manual.html
howtomendit.com for free repair help, information and advice.
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