Ferroli optimax HE 31c?

My boiler is providing heating but not hot water. The boiler is still under warranty but Ferroli wont touch it as my lovely husband has left me and taken the paper work with him. Having a problem getting someone to come and look at it one plumber has suggested the divert value. Does anyone have any ideas

Z
December 2011

what is fault A1 .. the ferroli home site is down for maintenance?? so I cannot check it up there.

ross
April 2011

my ferroli optimax he 31c installed two days ago,working fine,36 hours later it will not start trys to but stops and A1 flashes, tryed reseting and checked gas pressure and condensate still no joy

mr sumner
May 2010

Low pressure problem on boiler, manual suggests 'Fill the system'. How do you do this?

Gary
January 2010

Radiators wont heat error code T5 domestic hot water is fine?

Steve
July 2009

the filling loop valves should be across the valve body, if pressure is dropping this usually indicates you have a leak on the system, possibly a leaking radiator valve or a fractured pipe joint. if it is discharging water outside from pressure relief pipe it could be pressure relief valve itself thats not closing properly, this usually happens if the system has been over pressurised or it has over heated.
worse case the heat exchanger has fractured.if it in warranty ring ferroli

phil
January 2009

its the pcb board. im aferroli eng,

geoff
August 2008

my boiler has stopped working. There is nothing displayed on screen - no error codes. When I turn on power a low tapping noise can be heard intermittently.

Mike
July 2008

Pressure drop is usually caused by a leak somewhere in the system.
Rarely, a faulty pressure valve can cause this by releasing the pressure unnecessarily.

iyengar
April 2008