what does the water pump look like on a intuitive eco lw812?

Fairly obviously that it must be attached to the drain hose. Have you tried following the drain hose down until it ends at the pump. If you can't do that then try tipping machine back against the wall. Look under the front on the right hand side of outer bowl. It will have a small cooling fan facing down and the drain hose will be attached to the same mounting plate.

George
February 2013