What is the law on replaced parts in my fridge that brokedown just before christmas 2016 one that is heh!
I had to get engineer out as didn't have confidance to takle, chickened out. It was repaired through Samsung and was offered no guarantee on parts replaced. ' the fx Group. Net have ignored my emails they just sent receipt of totals and no guarantee. I asked twice for information what was replaced and guarantee they have ignored my emails. I thought UK law was repares were subject to a guarantee of min of 90 days.
Can I demand? Trading standards i am still waiting a reply after a week. They seem as useful as a chocolate teapot as this is not the first time dealing with them with no results.
This is HOW TO MEND IT
It is not free legal advice
It is not a spleen venting get it off your chest site...
The help you seek may possibly be found at...
http://www.askalawyer.co.uk/
https://www.citizensadvice.org.uk/law-and-courts/legal-system/taking-legal-action/do-you-need-legal-advice/
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