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I have a sylvania SMPK8854B 4GB MP3 player, it seems to be frozen?

I have a sylvania SMPK8854B 4GB MP3 player it seems to be frozen on the first screen. I have tried to double click each icon but nothing happens. I have tried to charge it. Is it broken? I need help?

Torrence
December 2009
i did this and now it wont turn on, please email with me with any suggestions shawnhull123(AT)hotmail(DOT)com

shawn
November 2010
There is a reset button located on the top edge of the player, next to the head phone jack. Use a paper clip and gently press and hold the reset button for a short amount of time (1-100, 2-100.....5-100) and release. It resets the unit. It should not delete any songs on the unit, but will reset all the defaults you may of set using the setting icon from the main screen window.

Bill
January 2010
use the hole on top of the player, reset, use a pin or something small.

nat
January 2010

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Mend Audio, MP3 Players
Mend repair fix Sylvania mp3 players