can i just change over my faulty digibox or do i have to inform sky?

You only have to 'pair' the box and card if you have premium channels like Sports or Movies.

Sky will charge you £65 for a call and will replace the box if it is faulty as part of that call with a three month warranty. Or you can but a second hand box on EBay.

t
January 2007

Hi Andy,
You can change the box over yourself....when you do...phone sky and get them to pair the card to the box..they will ask for a job number but just tell them you are a private customer...they will ask you for your name and address then ask for card number.....then version number of box and serial number( press services button...then 4 and 5).
Your box has a faulty power supply and depending on model,i.e.drx 100 or 200, you can get a replacement from satcure, or if you are any good with a soldering iron, buy an upgrade kit for the psu..that should repair the box...hope this helps

Dan
January 2007