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Dimplex exbury 15 optiflame not working no heat?

Changed batteries in remote. When pressed A red dot appears in left hand corner, no heat, no flame can you help.



Angela
October 2020


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I dont know if anyone can help. My aunt has a Dimplex XT18 Series G, everything is turned right down to 1 but it is still pumping out heat and in this weather is so hot in the house. Anyone know how I could turn it off or what might be wrong with it? Thanks...

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Nov 2020


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