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Hand set not ringing?

I have two bt studio 3100 phones the one on the main base ok, the other one works, but does not ring? Thanks

Johnb
August 2017
BTTelephones, Cordless PhonesSet Not Ringing
Can you make and answer calls on it? That checks it is talking to the base station OK
Has it been set to silent mode? Check the manual

acp
August 2017
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Mend Telephones, Cordless Phones
Mend repair fix BT cordless phones