Canon powershot A 480 and Agfa selecta 14?

Canon powershot A 480 and Agfa selecta 14

Neither cameras will connect to my pc or laptop and don’t know why.
I have inserted the canon disc with canon connected and a window on computers shows ‘use dropbox to transfer photo’s & video’s.’ that doesn’t work. The other selection is to view files in the folder.


The Agfa disc shows a window for language selection after selecting English opens another window to a menu list for user manual, easy start manual, 3d addition ect Nothing on loading photo’s to the PC or laptop. What am I not doing or doing wrong?
Many thanks.