While you wait for answers, we may have found some information which could help you.
Click here for Russell Hobbs Kettlehow to reset Russell Hobbs kettle model 12535?
Replacing spring in Russell Hobbs lid 20460 kettle?
Lid on the Russell Hobbs 20460?
How can I mend my Russell Hobbs kettle model 25502?
Tool to open kettle?
My Russell Hobbs kettle will not turn off?