While you wait for answers, we may have found some information which could help you.
Click here for Power Player WorkHow can I fix my creative zen sleek photo?
how can i unfreeze my creative zen 20gb mp3?
My Creative Zen MP3 Player wont switch on?
how can I make my Zen Creative MX battery last longer than 1 hour?
change battery?
my mp3 player (creative zen mosiac)it frozen on the recovery screen it says?