We had the same problem with ours. There is a tube that goes in the back of the frig that may be stopped up . You can check this from the inside of the frig. I also found out that ice will not make if the lever on the side of the ice box is in the off position.Our is off if it is pressing up it needs to be in the lowered position. it will stop making ice when the box is full.
darlene
September 2006