While you wait for answers, we may have found some information which could help you.
Click here for Samsung Ht Z310How to fix Samsung DVD-VR470M?
samsung dvd-vr350m disc problems?
where can i find firmware update for samsung vr330?
where can i get?
how to fix HT-Z310 dvd player - samsung?
how can i get a dvd out of the back of my dvd player?