While you wait for answers, we may have found some information which could help you.
Click here for Turn Portable DvdDVD STUCK IN MY DMR-2001G HOW DO I REMOVE IT?
Polaroid portable DVD player has no picture but has sound?
Polaroid 7" portable DVD Player PDM-2727 extra screen has no picture/sound?
polaroid dvd player pdv-0700?
How to fix Polaroid dual screen portable dvd players?
how to repair your a polaroid dvd protable player PDM-0732?