Hoover Vision HD Error code 9?

Are the programme module plug and play as i have just got a new board but seems not to be working correctly. Is there a setup involved after replacing a program module?

Gordon
July 2010

its a pity Hoover cant realise that there control board is sub standard ,with a short life span.With a replacement fitted for £109 after 13 months from new ,wish i knew this 13 months ago.

A. Smith
March 2009

I know this is too late for your reply but may help others who search this fault.

Yep I had to have an engineer out to repair this fault. My machine is 2yrs 4mths old, the part that went wrong was the programme module. He said that this particular module normally failed within the first year (!), and hadn't known one to last as long as mine. They are around £60. The replacement one was obviously an improved version. Fingers crossed. As it happens when my machine broke down I didn't have a warranty, the options were £95 for a call out or £96 for a year's warranty. No brainer huh?

Phil
January 2009

error 9 usually means that there is a problem with a triac on the control board controlling motor action. best call out Hoover if it is under 1 year old it should be a free repair, if it is over 1 year old the you would have to pay the call out fee which is currently £96.50 but this includes any parts that are needed to repair the fault and also includes VAT

Rob
February 2008